Palm Pixi Query: Stuck On Palm Pixi Activation Screen with BSNL

by Nishant Arora on 5/01/2012







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hi,

I just received a query from Mr.K. Raghuraman, hope I am able to answer him correctly and help others too similarly. BTW, somebody stole my beloved pixi and I am soon going to update what to be done in that case, but for now, the query

Dear Nishant.

Thanks for your blog and advise on the PALM PIXI PLUS.

I keep coming back to this blog for answers on the PALM PIXI PLUS. I’ve done some basic checks on the PIXI PLUS I bought a week ago.
1. It connects to postpaid BSNL Cellone 2G and shows it as Cellone on the top left. I even used a BSNL 3G SIM with voice (no data) which shows BSNL mobile on the screen and makes calls like 2G. .
2. I did not have a data plan so I did not see 3G or E or whatever on the top right.
3. I could make and receive calls through the emergency call option but cannot go beyond the Palm Profile  Welcome Screen .
4. I even downloaded the appropriate AT&T 1.4.5 webdoctor and doctored the phone. It came back to the same status as above.
5. For creating the Palm Profile I guess I must have a data plan. Have to try with a BSNL 3G SIM, but if it does not work, will Vodafone or any other SIM with data plan allow me to create the palm profile from India. …?
Kindly suggest. I am stuck at the Palm Profile Page.

K RAGHURAMAN
Vizag

Solution:

  1. I have updated before that the Palm Pixi cannot configure, BSNL or MTNL (as far as I know) data connection, becuase both the providers tend to use a proxy service with user id and passwords, which palm wont allow. even after activate it using palm profile, you would not be able to use it. (I could not!). But, the pixi detects Vodafone data connection easily, so just borrow your friends Vodafone sim card (or even buy a new one, costs Rs. 30 with talktime of Rs. 30), make sure Vodafone Live is activated and is working on other phones. Just boot up the Palm Pixi with vodafone and wait. Once the data connection is made, you will see “E” (stands for EDGE ) on the top. You are good to go, start by filling in your details and try saving your profile. If it does not saves, try again, within 2-3 tries, it would be done. IT WOULD NOT WORK IF THE PHONE IS STOLEN, BECAUSE THE PALM PROFILE IS BINDED TO IMEI NUMBER AND WOULD BE BINDED TO THE PREVIOUS USER.
  2. ByPass the activation. Follow this exclusive guidehttps://developer.palm.com/content/resources/develop/developing_on_an_unactivated_device.html and run the “Activation Bypass Tool“. But be aware that, first the scope of services will be very limited, until you create a Palm Profile (which now can be done over the wifi) secondly if the phone is stolen, again, this wont work.

The thing you should be aware about is, that Data on BSNL/MTNL 3G might never run on this device (if it does please inform me too!). Hope this helped solve your query!

Cheers!

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  • Ravi Kr

    hi nishant,
    I try to cretate pofile on Palm Pixi plus. I entered email id and passwork and try to sign in through vodafone but i am unable to  sign in. I put  apn WWW that also not work out

    • http://nishantarora.in/ Nishant Arora

      I think you need to reset the phone first!

  • Pingback: Palm Pixi Update : Now Run Custom APN for internet Aircel/BSNL/Uninor/etc | Nishant Arora's w3BL0G...

  • shrinath

    hi nishant
     i just bought a new pal pixi plus thathas been unlocked. i face the following problems hope u can help
    #1 i can not transfer songs, photos or anything through bluetooth with any other phones or laptops. the device pairs but fails to connect again.
    #2 i’m using AIRCEL sim nd the symbol E doesn’t appear nd there is no way other way for me to connect to the internet.
    #3 i’ve no idea wat activation means pls help me with that.
    #4 hw to install apps that i’ve downloaded in my computer.
         Shrinath mg
         Coimbatore

    • http://nishantarora.in/ Nishant Arora

      Hi  @7f2930fd6a102ac27965dd7db418ff07:disqus ,
      #1: WebOS does not support bluetooth file transfer and since the project is already scraped by HP, it never will in future (only until a DEV takes up responsibility and gets this done)

      #2: you need create custom APN settings

      #3: Generally the unlocked phones are just bypassed, that means did you enter your palm profile details when you first started your phone?… if not then you will not be able to use marketplace. you will need to activate it properly, i.e by resetting your phone, but before that you will need an activated sim card like from vodafone which connects to internet without any settings.

      #4. you need to read this http://nishantarora.in/palm-pixi-plus-patching-and-hacking-made-simple.naml

      Hope it helps
      Regards

      • Shrinath

         hi nishant
         thanks to you i was able to install apps from my computer.
        #i did not enter any palm profile nd i don’t have any palm profile too!
        #help in creating custom apn settings too?
        #inorder to activate, should i compulsarily reset the phone nd use vodafone sim?
        #if i use vodafone sim to activate, will i be able to use aircel sim in it again nd visit the market with help of aircel sim?

        • http://nishantarora.in/ Nishant Arora

          #i did not enter any palm profile nd i don’t have any palm profile too!- this is helpful in case your phone gets stolen or something, also can you access the market for now?#help in creating custom apn settings too?
          - there is an option somewhere I do not remember.#inorder to activate, should i compulsarily reset the phone nd use vodafone sim?
          - actually whenever you will reset, the phone will not start until and unless you enter your palm profile login details. you cannot turn on the wifi and you cannot make calls. only vodafone in india provides such network that is automatically configured by all phones. so palm pixi detects voda edge and hence you can create/login with your palm profile#if i use vodafone sim to activate, will i be able to use aircel sim in it again nd visit the market with help of aircel sim?
          - Once the phone is active, you just need to add Aircel APN to access the internet on aircel. Sometime ago one of my readers informed that he was able to use BSNL’s network to connect to the internet (considering BSNL’s all those complicated setups he was able to get it done, was amazing)

          Hope It Helps
          Warm Regards 

          • shrinath

            nishant,
                to enter the apn manually, choose the preference option from operator name drop down tab in the dial mode.
               the real problem then is, if u even enter the manual settings, a pop displaying “writing failed” will appear as there is no record of AIRCEL carrier in the database of the phone.
               so we’ll have to edit or add our network to the database nd then reset the phone to achieve internet connection in AIRCEL. for more details abt database editing, visit
            http://forums.webosnation.com/palm-pre-pre-plus/211728-modifying-webos-carrier-network-settings.html
              if reset, nd the phone isn’t activated yet, we’ll be stuck in the activation screen again nd will have to either by pass or use a vodafone or airtel or idea sim to activate.
              once activated nd aircel sim is re inserted, the E symbol appears and data usage is enabled. HOPE THIS IS USEFUL!!!

          • http://nishantarora.in/ Nishant Arora

            thanks for the tips shrinath… :)

  • Syed

    Hai Nishant,
    I am Syed from Bangalore i got a palm pixi activated my reliance cdma no on it bet could not work on it as iam not able to create palm profile  as reliance doesn’t have a data pack please help me as iam not able to get incoming calls which is important

    • http://nishantarora.in/ Nishant Arora

      hi @37a8779fcfae4712bd468781778dc262:disqus ,

      I would love to help you, but cannot give confirmation on the processes because of two reasons, first my pixi was stolen on christmas and second it was a GSM pixi. but initially I recieved it unlocked with out palm profile. So explore these two threads to read more about activation bypass. first you can unlock, create profile over wifi and reactivate it. there are two methods

      1. get the official activation patch as mentioned in this thread https://developer.palm.com/distribution/viewtopic.php?f=91&t=10499

      2. use the emergency dial method given here http://www.howardforums.com/showthread.php/1634280-Palm-Pre-amp-Pixi-Bypassing-the-Activation-Process

      Let me know what happened, I would love update your scenario here.

      Thanks


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